Say hello to Eddie Mirescu, air traffic controller of things coming in and out of QUALITANCE. Armed with a world clock and packed agenda, Eduard’s proactive planning enables him land projects and help them take off with companies in both Europe and the United States. With a Bachelor of Science in IT Management and well versed in three different languages (Romanian, English and French), Eduard’s day-to-day tasks range significantly based on the projects in motion. Whether it be grabbing lunch down the street with coworkers or holding late night Skype meetings with international clients more than 10,000 miles away,
Eduard is constantly collaborating and serving those he works with. You don’t just jump into being the Delivery Manager. It requires experience and a willingness to learn, organize and, when possible, squeeze a few episodes of “Silicon Valley” into the day. Check out some of Eduard’s lessons learned here at QUALITANCE.
How did you begin working at QUALITANCE?
I already knew QUALITANCE and what they were doing, but having the chance to meet the management team was really impressive and this is what convinced me to join them. I couldn’t pass up the opportunity to work in an environment for new businesses models. Our business model is innovative and adapted to what “next gen” businesses need from software. The market is shifting right now from a traditional business model to a more dynamic model based on innovation and fast user feedback. QUALITANCE is spearheading this model on the market and the decision to join wasn’t hard to make. I saw this as a once in a lifetime opportunity.
Describe your day-to-day role as delivery manager.
Delivery Management “is 93% perspiration, 6% electricity, 4% evaporation and 2% butterscotch ripple,” as Willy Wonka would say.
I need to make sure our clients are happy with everything QUALITANCE produces for them. Anything that leaves our servers should be on time and the best it can be, in order to make the client’s life easier. For that I have a management framework, next generation tools and and of course, a world class team dedicated to their project. Because of the time difference with the United States, priorities often change overnight so I have to be flexible with which tasks need to be tackled each day. During my commute to work, I’m able to prioritize my daily tasks. It’s the most important part of my day. Then the rest of the day usually implies sticking to an agenda that was defined before the day actually started. And, of course, there’s a lot of emails that need a reply about five minutes before they arrived!
What 5 things are always on your desk? Why do you need each one?
- My laptop
- My phone
- Pencil and paper (for some reason I always lose pens, but not pencils.)
- A National Geographic magazine – It’s nice to relax from time to time by reading something interesting the old fashioned way. 🙂
- A calendar (with those really really really important dates marked on it.)
What interesting differences have you found between European/Romanian and American companies?
U.S. companies tend to be more willing to take risks compared to European companies that prefer a low risk environment. I’m not saying that the U.S. companies don’t like a low risk environment, but they are more open to take a high risk with a high payoff than a low risk with a smaller payoff.
Did you have to start following baseball?
🙂 Not a big sports fan myself. But I did start watching “Silicon Valley” after I learned it was based off one of our clients. Dinesh and Gilfoyle are my favorite characters because there’s that kind of chemistry between them that makes their job fun. They have the skills, they’re arrogant and competition is always present between the two.
What is the greatest challenge you’ve overcome while working as delivery manager at QUALITANCE?
We move 10x faster than any other company I have known (particularly in project management, development, client engagement, company matrix). This is probably the biggest challenge, but also the most rewarding. I never thought it could be possible to help clients start up their business in less than a month with a fully functional platform, starting from sketches and bringing products to life. Clients usually want a fast return on investment — by having fast product releases, they are able to assess the impact their business has on the market. QUALITANCE showed me it can be possible.
What are the benefits of being globally minded in the business world?
I get to know a lot of people and their interests. From CEOs to developers, each one has a vision that’s strongly rooted in their culture. It’s very interesting to learn from them and try solving their problems. There are cases when the same client has a problem that requires different solutions for each country where his business is present.
And that’s not all: read other insightful stories about our team and how people work at QUALITANCE. Just follow us on social media and be sure to return back here for more.