Chief Innovation Officer Mike Parsons at Design Thinking Forum in 2017
Watch Mike Parsons sharing valuable insights on how design thinking and empathy can delight customers and engage employees, and therefore unlock a world of opportunities.
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The road to innovation is paved with countless iterations and meaningful lessons.
Feel free to use everything we learned along the way - emerging technologies, innovation strategies, digital experiences, customer empathy.
It's our way of paying it forward.
