QUALITANCE and Patria Bank partner in user experience design
QUALITANCE and Patria Bank partner in user experience design

QUALITANCE and Patria Bank partner in user experience design

Bucharest, March 31st 2021 – We are delighted to share that QUALITANCE has started a new innovation partnership with Patria Bank, aiming to create new seamless user experiences for the bank’s customers. In a joint effort, Patria Bank and QUALITANCE will study user journeys and uncover new ways to serve and delight customers.

The combination of the trusted brand Patria Bank and the product innovation skills of QUALITANCE will create new breakthrough digital experiences at a time when customers need flawless banking services every single day. The partnership will see an integrated team taking a deep dive into design thinking practices to unlock the emerging needs of Patria Bank’s customers. This new initiative takes place in a consumer context where there are growing opportunities to service digital banking clients in areas such as frictionless onboarding, access to value-added services, and real-time support.

“After implementing the online workflows for cards servicing and brokers last year, in 2021 we will make an important step in Patria Bank towards opening customer relations 100% online and expanding our digital products offering. Our strong internal IT development capabilities need an experienced and reliable partner for great customer UX. We found such a partner in QUALITANCE and we look forward to our first product release,” stated Valentin Vancea, COO, Member of the Management Board at Patria Bank.

“We are delighted to be working with the Patria Bank team to serve customers with enhanced experience design. Today is the perfect moment to raise the bar in satisfying private banking customers with world-class digital experiences,” added Mike Parsons, QUALITANCE CEO.

The new partnership marks the debut of an exciting time where technology and design will be playing a key role in creating added value for Patria Bank customers.


QUALITANCE is an international technology and innovation company that creates digital products and businesses for global organizations and startups. QUALITANCE uses experience design, rapid prototyping, and emerging technologies such as AI and Machine Learning to create innovative digital products and services and help large organizations step in the hyper-scalable 21st-century digital economy.

In 13 years of existence, the company has built a team of nearly 200 talented people across 3 continents – Europe, US & Australia, and has worked with some of the world’s biggest companies such as News Corp, Virgin, IKEA, IBM, Johnson & Johnson, and Ford on digital transformation and innovation solutions.

QUALITANCE has been recognized by the Financial Times 1000, Deloitte Technology Fast 50 Central Europe, Inc.5000 Europe, and Deloitte Technology Fast 500 EMEA as one of the fastest-growing technology companies. In 2017, QUALITANCE was awarded Company of the Year by the Employers Association of the Software and Services Industry (ANIS). In 2018, the Bucharest Stock Exchange presented QUALITANCE with the Made in Romania Award for being one of the companies that will contribute to the growth of the national economy.

About Patria Bank

Patria Bank is a Romanian bank dedicated to increasing individuals’ access to banking products in Romania and to supporting local entrepreneurs and businesses. Listed on the Bucharest Stock Exchange, Patria Bank has a national footprint and in 2021 will become accessible from anywhere through a wider expansion in digital. Patria Bank Group has as its majority shareholder Emerging Europe Accession Fund (EAF), a private equity fund whose main investors are the EBRD (European Bank for Reconstruction and Development), the EIF (European Investment Fund, part of the European Investment Bank Group), DEG (Development Bank, part of the KFW banking group) and the BSTDB (Black Sea Region Development Bank).